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Analytics

Every feature has its own analytics page. They share a layout, a time-range picker, and an export. This page tells you what's tracked everywhere, how it's computed, and how to read it.

Time range

Every analytics view supports:

  • 24 hours — bucketed hourly.
  • 7 days — bucketed daily.
  • 30 days — bucketed daily.

For longer windows, export the raw responses via the API.

Per-feature views

Feedback prompts

  • Impressions, responses, response rate.
  • Score distribution (NPS / CSAT histogram).
  • Raw responses with user, score, comment.

Surveys

  • Impressions, starts, completions.
  • Per-question drop-off (where do people abandon?).
  • Time-to-complete distribution.
  • Per-question distribution + raw export.

In-app messages

  • Impressions, clicks, dismisses.
  • CTR per CTA.
  • Daily time series.

Push

  • Sends → delivered → displayed → opened → clicked funnel.
  • Per-platform breakdown (APNs vs FCM).
  • Bounce reasons.

Feature requests

  • Top voted requests (week / month / all time).
  • New requests per day.
  • Status distribution (under_review → planned → … → shipped).

Events

  • Top events (by count) in the chosen window.
  • Per-event time series.
App overview with audience, devices, delivery reach, and performance summaries.
The app overview brings performance summaries and running experiences together.

How it's computed

Storage is ClickHouse. Buckets are pre-aggregated by:

  • Hour for the 24h window.
  • Day for 7d / 30d.

This means the dashboard reads pre-rolled buckets, not raw rows — fast even on hundreds of millions of events.

For ad-hoc analysis, hit:

GET /v1/apps/:appId/analytics/overview?range=30d
Authorization: Bearer <workos_access_token>

range accepts 24h, 7d, or 30d. The response includes a complete bucket axis and totals for push, in-app messages, prompts, and surveys.

Exports

Each per-feature page has an Export button (CSV or JSON, scoped to the current time range). For programmatic access, see API → Surveys and friends.

Overview

The app overview page (the dashboard root) shows:

  • KPI tiles — active users, events, responses, deliveries — for the chosen window.
  • Activity feed — the last N events / responses across all channels.
  • Running campaigns — what's live, with a one-glance health pill.

What's next