UserGist documentation

Set up your app, collect feedback, and keep your customers in the loop.

Create your workspace, add an app, and get ready to collect your first response.

Connect your web or mobile app. Find the guide for your platform and framework.

Authenticate requests and manage Engage, audiences, and Customer Portal resources.

Connect Mixpanel or Amplitude and bring UserGist events into your existing tools.

Engage

Ask questions and deliver messages inside your product.

Ask a quick question in your app with ratings, scores, and written responses.

Build a sequence of questions, choose response types, and collect answers.

Introduce a feature or share an update with a modal, slide-up, or full-screen message.

Set up iOS and Android push and send people back to a useful place in your app.

A shared home for customer ideas, product progress, updates, and answers.

Understand your company portal, app spaces, and what customers can see.

Choose addresses, include apps, customize appearance, and publish your portal.

Collect ideas and votes, triage requests, and choose what appears publicly.

Share planned work, link customer requests, and update progress.

Draft release notes, connect them to shipped work, and publish updates.

Write clear articles and organize answers into collections.

Handle private customer conversations and reply from the dashboard.

A few building blocks you’ll use throughout UserGist.

How workspaces, apps, Engage, and Customer Portal fit together.

Work with anonymous visitors and signed-in users.

Capture the actions people take in your app.

Find and manage your app’s client write keys.